What feature allows businesses to manage messages and comments from various platforms like Messenger and Instagram Direct?

The correct answer is Page inbox, which serves as a unified platform for businesses to manage all their interactions across Facebook and Instagram, including messages from Messenger and Instagram Direct. This feature is essential for maintaining efficient communication with customers, as it consolidates comments and messages in one location, allowing businesses to respond promptly and effectively.

The Page inbox is designed specifically for managing customer interactions, providing an organized way to handle multiple messaging platforms, enhancing the overall customer service experience. This capability is crucial for businesses, especially those that engage with their audience across multiple channels, as it streamlines communication and helps ensure that no messages go unnoticed.

While other features like Message center and Business manager provide valuable tools for managing presence and advertising strategies on Facebook and Instagram, they do not specifically focus on the management of messages and comments. Response manager is not a standard feature used to consolidate messaging across these platforms. The emphasis of the Page inbox is on facilitating direct communication, making it the most appropriate choice for the question at hand.