What is the minimum criteria to receive the "very responsive to messages" badge?

To receive the "very responsive to messages" badge on Facebook, businesses must meet certain engagement criteria, specifically regarding their message response rate and time. The correct answer indicates that a business must achieve a response rate of at least 90% and respond to messages in less than 15 minutes.

This criterion is significant because it reflects a high level of customer service and engagement. Facebook recognizes businesses that actively monitor and quickly reply to messages, demonstrating their commitment to customer satisfaction. A 90% response rate shows that most inquiries are addressed, while a response time of less than 15 minutes highlights efficiency, ensuring that customers feel valued and attended to without unnecessary delays.

The other options do not meet the exact thresholds required by Facebook for the very responsive badge. Some may have either higher response rate thresholds or longer response times, which do not align with the established standards for achieving this recognition. Understanding these specifics is important for businesses aiming to enhance their customer engagement strategy on social media platforms like Facebook.